The Questions
How can I access this Service through my handset? Is any setting required?
Simply dial *345# from your handset and get menu on your screen. No setting required. It works on all handsets of all prepaid and postpaid customers.
What are the charges of dialing *345# per minute?
No Charges on dialing *345#, Charges apply only when you decide to buy a particular service from the menu.
Which djuice Value Added Services can I access through *345#?
Following are just some of services that are available on *345#
| News |
Smart Tunes |
| Headline News |
Smart Tunes Info. |
| National News |
Activate Smart Tunes. |
| International News |
Purchase a Smart Tune. |
| Entertainment News |
Top Smart Tunes. |
| Business News |
Latest Smart Tunes |
| Hit Parade |
|
| Un-Register |
|
| Tariff |
|
| Sports Update |
Infotainment |
| Cricket |
Quotes |
| Football |
Jokes |
| Formula One |
Horoscope |
| Hockey |
Lucky Draws |
| Tennis |
|
| Music |
My Account |
| Music Charts. |
Persona Services |
| Music Charts. |
Persona Services |
| Utilities |
| MMS/GPRS Settings |
| Word Power |
| SMS Email Service |
| English Messages |
| Urdu Messages |
Can I change my Package Plan by dialing *345#?
Yes! You can change your package plan by simply dialing *345#. The Options available to you are:
For prepaid:
- Know your package plan
- Change your package plan
For postpaid:
- Know your package plan
- Get info on available package plans
Is there a limit of how many times I can use it in a day or a week?
No! There is no limit or restriction in a day or a week. Dial as many times you wish to, with no Dialing Charges.
There is an option available in menu to send English / Urdu messages. How are these different from SMS?
These are predefined messages which you can quickly send without typing.
You cannot change these short messages. No need to write a message, just select and send to any mobile number.
I dial *345# from my handset and after few seconds, menu disappears automatically. Is there any problem with my handset?
No! There is no problem with your handset. When you dial *345#, you get menu.
It disappears after sixty seconds, if you do not respond to any option meanwhile.
I dialed *345# & then replied with an option number to buy some music. How will I receive it?
All content: music, jokes, quotes are delivered as SMS / MMS in the inbox of your mobile. So check your SMS.
How should I select from options when I dial *345#?
You have to select answer and then enter a number (e.g. 3) to get that particular service, like as follows:
When I dial *345#, I see a list of different services, what are the charges of each service?
The charge for each service is different. To learn the charges, you can click on services listed on left side of this page.
I have questions/ suggestions/ feedback/ complaints. Whom do I write to?
We appreciate your valuable feedback. Please send an email to djuice345@telenor.com.pk
The What…
djuice gives you one number to dial for any VAS Service.
Just Dial *345# and use any VAS Service,
The How…
Once you dial you will get a list of options available to you. You will have to enter the number of service you want to use.
You don't need to remember the short codes for each service or call to call center, you can simply avail all services through this one number.
Dial Charges:
djuice Offer you the access of this service totally FREE for Prepaid & Postpaid Customers. No Dialing charges for *345#. Only when you access the particular service, the charges for that service apply.
Urdu USSD Menu
Continuing with the innovative tradition, djuice brings you the Urdu USSD Menu where you can access all of the djuice's favorite content and subscription based services in National language of Pakistan Your one stop shop for all your favorite services without remembering any short codes.
Mechanics
Simply dial *345# from your djuice connection and select language change or dial *345*0# for direct access.
Menu
Services
- Khabrain
- Smart Tunes
- Cricket
- Download
- Islamic Service
- Mazeed Services
Persona
- Package plan
- Persona Bill
- Muft minutes
- Muft SMS
- Friends and family
Talk Shawk
- 10 Paisa Offer
- Package ke tabdelei
- Friends and family
Djuice
- Package ke tabdeeli
- Friends and Family
- Rozana SMS package
Pricing…
Urdu USSD Menu browsing is free of cost. For content selection and subscription services, charges will be applied as per selected content/subscription service.
Handset Support
- All the handsets that supports Urdu/Arabic
- Some of the content will be delivered in English.
